Take Action

Privacy Policy

Created: 1.9.2025

Thank you for choosing Take Action. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit take-action.agency or interact with us (the “Service”). By using our Service, you acknowledge that you have read, understood, and agree to the practices described here and in our Terms of Service.

1. Information We Collect

  • Identifiers: name, email address, company, phone, or similar details you provide when subscribing, requesting an audit, or contacting us.
  • Content information: information you share with us during projects or communications (e.g., messages, uploaded files, creative materials).
  • Commercial information: records connected to services you have inquired about, contracted, or purchased.
  • Internet or network activity: technical data such as IP address, browser type, cookies, and usage patterns via tools like Google Analytics.

2. How We Use Your Data

  • To deliver and improve our services.
  • To respond to inquiries.
  • To send newsletters and marketing (with consent or legitimate interest).
  • To comply with legal obligations.

3. Data Retention

  • Newsletter/marketing data: kept until you unsubscribe (deleted within 1 year).
  • Client contracts: stored as required by law.
  • Analytics data: anonymised or aggregated after collection.

4. Sharing of Data

We do not sell personal data. We may share it with trusted processors such as Google (Analytics, Ads), Meta (Facebook/Instagram Ads), email providers (Klaviyo, Mailchimp), hosting and CRM services.

5. Your Rights

You have the right to access, correct, or delete your data; restrict or object to processing; and file a complaint with the Slovenian Information Commissioner. Rights may be exercised by sending a written request to our contact address.

6. Cookies

We use cookies for analytics and marketing. You can manage preferences in your browser or via our cookie banner.

7. Third-Party Links

Our Service may contain links to third-party websites or services that we do not own or control. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Changes will be posted on this page and, if significant, highlighted with a more prominent notice.

9. Contact

For questions about this Privacy Policy, contact us at info@takeaction.si.

Take Action — Email Marketing & Retention Agency